I'm sorry that your friend's son is going through such a difficult time and hasn't had the best experience of their CMHT. I too have witnessed this with the CMHT who visited my husband last year. They visited him twice, the first CPN and junior doctor seemed totally uninterested in his problems and ended up just making him feel worse. We then complained and a more senior CPN and Consultant came out to see my husband and he was diagnosed at that point with Mixed Personality Disorder and given medication which in the end, he stopped taking. Since then I have spoken to the GP regarding my husband's mental health issues and she is supportive to a point. However, he too has been to hospital where the Crisis Team checked him over and sent him home after things came to a head before Christmas. Since then the CMHT have shown no interest in my husband and are aware of how bad his mental health can be. So I sympathise with you and your friend as you would think that CMHT would be more in tune to patients. Simply asking someone if they are ok and just leaving things at that is not acceptable so I can appreciate your concerns. I don't know if it is simply down to pressure of the number of patients that they have in their care or there is not enough money and resources invested into mental health, but I don't have the best impression of CMHT either. I wish your friend's son all the best.