I think it's typical of our conditions that we don't think people especially loved ones care enough about us.
After that long criticism of my brother in law, I got a long message from him, really genuine and contrite, expressing his feelings and apologising for letting me down. It was unlike anything he has ever written before. He had been to every pharmacist in town and not been given the time of day. He got some well meaning but cranky advice from an ambulance paramedic. No mention of his partner's pharmacist son but I suspect the guy's relationship with his mother isn't the best.
I am fortunate that my other brother in law found a decent human being pharmacist at Boots who was eager to help without being judgmental, and who came up with a good plan based on my medication history and his expertise. Why are such people so difficult to find?
If they said "Sorry, this isn't an area I know much about" then you could appreciate their honesty.
I lost my temper with the JW today, twice. He said my medications from wife in Japan were inside the clinic, but they were still at the entrance searching area. Then I gave him my prescription and said that it would be a one-off because my wife would be sending from now on, so he said "So I don't need to get this prescription then?" I hurled my reading glasses to the floor and broke them. Not clever. But everything was ok after that.
It's a rotten world we live in especially for the sick and vulnerable with the exception of being Danish or Norwegian but even those countries are changing for the worse