I had my assessment to see if I have psychosis yesterday. Now over the weekend I’ve been suffering with tonsillitis and as I’m just getting over this I’m a little ‘bunged up’ and can’t hear very well. I explained this at the start of my appointment with the two people in the room my new care co ordinator and a STAR worker. They spoke so quietly during the whole assessment. I told them several times that I could not hear them yet they still spoke quietly so I then felt I had to say back to them what they asked me so that I could understand what they asked and could answer correctly for me. This totally affected my assessment. I’ve called to complain and am awaiting a call back from them.