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I am getting frustrated with Samsung.

Posted: Mon Jan 11, 2021 8:56 am
by jeanallenn
Hello sane thanks for joining me :D
I bought a Samsung Powerbot about two months ago but recently I am facing a WiFi connection problem. This is hampering my work :( . I know this is not the right place to discuss but
If any of you has any previous experience with this kind of problem then please let me know how may I solve this. I am frustrated :cry:

Re: I am getting frustrated with Samsung.

Posted: Wed Jan 13, 2021 8:24 am
by georgegibson
Hellow jean don't be silly.
Every problem has a solution so don't worry.
I searched a little bit online and got this.
Do the following steps,

"If you find your powerbot with this issue, try checking your wireless router’s settings. You might need to reset the Wi-Fi network to troubleshoot the issue.

First, identify the source plug of the router and unplug it. Wait for at least 30 seconds before plugging on. Then reset the router and try reconnecting it with the powerbot.

If this still does not work, you might need to reset the wireless antennae of your powerbot. For further intricate details, ask for expert assistance"

Source: https://protroubleshooting.com/samsung- ... eshooting/

Let me know if the problem is solved.

Re: I am getting frustrated with Samsung.

Posted: Wed Jan 13, 2021 11:13 am
by jeanallenn
I tried but still having the problem. I don't know what to do now.

Re: I am getting frustrated with Samsung.

Posted: Wed Jan 13, 2021 11:30 am
by georgegibson
Then i think you should need to contact the samsung support center soon.
https://www.samsung.com/us/support/

Good day.